NordPass Business and NordLocker Business

Data Processing Agreement



NordPass Business Additional Terms

Effective from: February 17, 2024

Your use of NordPass Business Services is subject to theGeneral Termsand these NordPass Business Additional Terms. If there is any conflict or inconsistency between clauses in the General Terms and the NordPass Business Additional Terms, the NordPass Business Additional Terms will govern and apply.

Capitalized terms not defined here have the same meaning as defined in the General Terms.

  1. NordPass Business Services
    1. Zero knowledge
      1. Customer Items
        • end user’s personal account with NordPass is transferred and transformed to an account with NordPass Business Services (and such end user will not be able to use one’s personal NordPass account with the same email from that moment on); and
        • all items end user has in its personal account with NordPass (at the moment of accepting the invitation to join NordPass Business) automatically transfers to its NordPass Business account and become property of the Customer, i.e., such items become Customer Items owned by the Customer.
        1. User’s profile photo
          • impersonate any person or entity or post any photo of another person without his/her permission;
          • upload any photo that (i) is hate speech, threatening, sexually explicit, or pornographic; (ii) incites violence or contains nudity or graphic or gratuitous violence; and/or (iii) promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual.
          1. Notice and Action Mechanism for Alleged Illegal Content
            NoticesEncrypted nature of NordPass Business ServicesRequirements for the Notice
            • a sufficiently substantiated explanation of the reasons why the Notifier alleges the Illegal Content to be violating applicable law;
            • identification of the copyright-protected work allegedly infringed (or, for multiple works, a representative list), if the Illegal Content allegedly infringes copyright of the Notifier;
            • a clear indication of the exact electronic location of the allegedly Illegal Content and, where necessary, additional information;
            • contact information (at least, full name, physical address, and email address) of the Notifier and its authorized representative, if applicable;
            • a statement by the Notifier (or its authorized representative) that the Notifier has a good-faith belief that the use of the allegedly Illegal Content in the manner complained of is not authorized by the Notifier, its authorized representative, or the law;
            • a statement by the Notifier that the information and allegations contained in the Notice are accurate and, under penalty of perjury, that the Notifier (or its authorized representative) is authorized to act;
            • the physical or electronic signature of the Notifier (or its authorized representative).
            Procedure for handling the Notice
            • suspend or terminate the provision of NordPass Business Service to you in whole or in part;
            • suspend or terminate the Customer’s and/or its end user’s account regardless of whether you are a repeat infringer or not in appropriate circumstances.
            1. Contacts regarding NordPass Business Services
              For authorities